Privacy Policy

Last updated: December 9, 2025

Introduction

VeilPay ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services.

Our core mission is privacy-first payment processing. We never sell your data, and we minimize data collection to only what's necessary for secure payment processing.

Information We Collect

Payment Information

  • Card details (encrypted and tokenized)
  • Billing address
  • Transaction history
  • Chosen billing descriptors

Account Information

  • Email address
  • Name and business information (for merchants)
  • Authentication credentials (encrypted)

Technical Information

  • IP address (for fraud prevention)
  • Device information
  • Browser type and version

How We Use Your Information

  • Process payments and transactions
  • Prevent fraud and enhance security
  • Provide customer support
  • Comply with legal obligations
  • Send transactional emails (receipts, notifications)

We do NOT: Sell your data, use it for advertising, share it with third parties for marketing, or analyze your purchase history for profiling.

Data Storage and Security

All sensitive payment data is encrypted using AES-256 encryption. Card details are tokenized and never stored in plain text. Your private vault is encrypted with a unique key, ensuring only you can access your real receipts.

We are PCI DSS Level 1 compliant and follow industry best practices for data security.

Data Retention

We retain transaction data for 7 years to comply with financial regulations. You can request deletion of your account data at any time, subject to legal retention requirements.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of non-essential communications

Cookies and Tracking

We use essential cookies for authentication and security. We do NOT use tracking cookies or third-party analytics that profile your behavior.

International Transfers

Your data may be processed in the United States. We ensure appropriate safeguards are in place for international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@veilpay.com
Address: VeilPay, Inc., 123 Privacy Lane, San Francisco, CA 94102